This Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that BLS located on the bls.ua domain name, can receive about the User while using the BLS website, BLS programs and products.
1. DEFINITION OF TERMS
1.1 The following terms are used in this Privacy Policy:
1.1.1. “BLS Company Site Administration (hereinafter referred to as the Site Administration)” - authorized site management personnel acting on behalf of the BLS company, which organizes and (or) processes personal data, as well as determines the purposes of processing personal data, the composition of personal data to be processed , actions (operations) performed with personal data.
1.1.2. “Personal data” - any information relating directly or indirectly to a specific or determinable individual (subject of personal data).
1.1.3. “Processing personal data” - any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” - a requirement for the Operator or other person who has gained access to personal data to comply with the requirement not to allow their dissemination without the consent of the subject of personal data or the presence of any other legal basis.
1.1.5. “User of the BLS company website (hereinafter the User)” - a person who has access to the Site through the Internet and uses the BLS Company Website.
1.1.6. “Cookies” - a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.
1.1.7. "IP address" - a unique network address of a node in a computer network built over IP.
2. GENERAL PROVISIONS
2.1. Use by the User of the BLS website means acceptance of this Privacy Policy and the conditions for processing the User’s data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the BLS website.
2.3. This Privacy Policy applies only to the BLS bls.ua website. BLS does not control and is not responsible for third-party sites to which the User can click on the links available on the BLS website.
2.4. The site administration does not verify the accuracy of personal data provided by the user of the BLS website.
3. THE SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy establishes the obligations of the BLS website administration to ensure the non-disclosure, proper storage, and protection of personal data provided by the User while using the BLS company website, including during registration, booking, or within the scope of contractual relations.
3.2. Legal basis for processing personal data:
In accordance with paragraph 1 of part 1 of Article 11 of the Law of Ukraine "On Personal Data Protection", the processing of personal data is carried out based on the consent of the personal data subject.
3.3. The purpose of processing personal data is to ensure the proper provision of vehicle rental services, bookkeeping and tax reporting, fulfillment of contractual obligations, client identification, ensuring safety and control over vehicle usage, and compliance with the current legislation of Ukraine.
3.4. Within the stated purpose, BLS processes the following categories of personal data:
- full name
- passport series and number
- taxpayer identification number (TIN)
- contact details: phone number, email address, place of registration or residence
- driver’s license data: series, number, category, date of issue
- vehicle data: make, model, license plate, VIN number, technical specifications, registration documents of the owner
- banking details (in case of payments, deposit refunds, or payments to vehicle owners)
- place of employment or financial status (if confirmation of solvency is required)
- results of checks in open public registers (including fines, criminal records, enforcement proceedings) as part of internal security procedures
- other personal data required to fulfill contractual or legal obligations in accordance with Ukrainian legislation
3.5. In addition to data provided directly by the User, BLS also automatically receives and processes technical information through interactions with the website, including through cookies and analytics tools such as web beacons or tracking pixels embedded in website pages or advertisements. This data includes:
- IP address
- cookie files
- browser characteristics or software used to access the site
- date and time of access
- URL of the page where the pixel or ad block is embedded
- referrer (the address of the previous page)
3.5.1. The use of cookies and tracking pixels enables BLS to improve the website’s functionality, provide personalized settings, and conduct statistical analysis. Disabling cookies in the User’s browser may limit access to certain features of the website.
3.5.2. BLS collects statistics on the IP addresses of its website visitors. This information is used for the purpose of maintaining information security, diagnosing technical issues, preventing fraud, and verifying the legality of financial transactions.
3.6. Any additional information not explicitly mentioned above (e.g., booking history, account settings, browser language, operating systems used) may also be processed by BLS within the scope of applicable law, provided it is necessary for service provision or other legitimate purposes.
4. PURPOSE OF COLLECTING USER PERSONAL INFORMATION
4.1. The Administration of the BLS website may use the User’s data to:
4.1.1. User identification for making a reservation and (or) concluding a car reservation contract remotely with bls.ua.
4.1.2. Providing the User with access to the personalized resources of the BLS Website.
4.1.3. Establishment of feedback with the User, including the sending of notifications, requests regarding the use of the BLS Company Website, the provision of services, the processing of requests, and applications from the User.
4.1.4. Determining the location of the User to ensure security, prevent fraud.
4.1.5. Confirmations of the accuracy and completeness of personal data provided by the User.
4.1.6. Notifications to the Site User by BLS about the status of the reservation.
4.1.7. Processing and receiving payments, confirming tax or tax benefits, contesting a payment, determining the right to receive a credit line by the User.
4.1.8. Providing the User with effective customer and technical support in case of problems associated with the use of the BLS Website.
4.1.9. Providing the User with his consent, product updates, special offers, pricing information, newsletters, and other information on behalf of BLS.
4.1.10. Implementation of promotional activities with the consent of the User.
4.1.11. Providing the User with access to the sites or services of BLS partners to obtain products, updates, and services.
5. WAYS AND TERMS OF PROCESSING PERSONAL INFORMATION
5.1. The processing of the User’s personal data is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, solely for the purpose of fulfilling the User’s order placed on the BLS website “bls.ua”.
5.3. The User’s personal data may be transferred to authorized bodies of state power of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.
5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The site administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The site administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The user must:
6.1.1. Provide information about personal data necessary to use the BLS Website.
6.1.2. Update, supplement the provided information about personal data in case of change of this information.
6.2. The site administration is obliged:
6.2.1. Use the information received solely for the purposes specified in paragraph 4 of this Privacy Policy.
6.2.2. Ensure the storage of confidential information in secret, not to disclose without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in other possible ways the transmitted personal data of the User, with the exception of clauses 5.2. and 5.3. of this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.
6.2.4. Block personal data related to the relevant User from the moment of contacting or requesting the User or his legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of revealing inaccurate personal data or illegal actions.
7. RESPONSIBILITY OF PARTIES
7.1. The site administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of Ukraine, with the exception of cases provided for in paragraph. 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. It became public before its loss or disclosure.
7.2.2. It was received from a third party until it was received by the Site Administration.
7.2.3. It was disclosed with the consent of the User.
8. DISPUTE RESOLUTION
8.1. Before applying to the court with a lawsuit for disputes arising from the relationship between the User of the BLS website and the Site Administration, it is mandatory to submit a claim (a written proposal for the voluntary settlement of the dispute).
8.2. The receiver of the claim, within 30 calendar days from the date of receipt of the claim, shall notify the claimant in writing of the results of the consideration of the claim.
8.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of Ukraine.
8.4. The current legislation of Ukraine applies to this Privacy Policy and the relationship between the User and the Site Administration.
9. ADDITIONAL CONDITIONS
9.1. The site administration has the right to make changes to this Privacy Policy without the consent of the User.
9.2. The new Privacy Policy comes into force from the moment it is posted on the BLS Website, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions about this Privacy Policy should be reported to info@bls.ua
9.4. The current Privacy Policy is available at bls.ua