Outstanding service! Everybody was extremly friendly and helpful, especially Olga who took care of drop off.
Vehicle was super clean and well maintained as expected.
Overall the whole company worked as a team and did their part to facilitate my changing needs in a best way possible.
Thanks a lot))
Iurii Zubiak
I used the services of the company, I was very satisfied, I can recommend and choose only them for myself.
I liked the location of the office, friendly staff, ease of paperwork, reasonable prices. Large selection of cars, matching the level of quality. My car was clean. Thank you for the opportunity to travel around Kiev with comfort
Дарья Власенко
Rented a BMW 520 for 3 days. The car was nice. The service met my expectations, and the staff was quite professional. A few items disappointed me: I took possession of the car with 1/8 tank of gas (which itself was a bit surprising), and returned it with 3/4 tank, but was given no credit for the $30 in gas. Whatever. It was also a bit disappointing that, due to a blizzard and extremely bad road conditions, it took us three hours to drive 10 kilometers to return the car. As a result, we returned the car 45 minutes late. They charged us (as stated in the contract) an entire extra day's rent ($150) for the car being late. Yes, they had a right to do it. No, it was not the right thing to do under the circumstances - taking advantage of a weather event to gouge a luxury car customer for returning a car less than an hour late. My fault, but they missed a chance to garner a lot of goodwill. All that said, I would use this company again if I wanted a luxury car in Kiev. I would just clarify whether I would be getting credit for extra gas I leave in the tank.
Joe Whitcombe
Booking in advance is not reliable - I’ve booked a car 5 days in advance over the phone as had a lot of plans for a weekend. It was bad surprise to hear my booking “wasn’t there”.
It was actually the third episode when booked in advance and there were problems when I come to pick the car up.
Choose carefully if you have a plans - those might be ruined as you simply might not have a car.
On the other side - staff tried to propose options. But systematic problems seem to be present.
Viacheslav Kopishynskyi
My reservation was cancelled without my approval. I arrived at Borispol airport in the evening and had no car! I called BLS and it turned out they had cars, but refused to give me one. Inadmissible! Never again!
Edit: C'mon, my full name is visible above! My booking number is 740 267 960.
